ZRAY, the Chinese manufacturer behind the engineering team that built packaging lines for Mars (M&M) and Duracell, has expanded its distribution network across Europe, Russia, CIS, and the Americas. What changed is not the machine range — the same 66 patents, including 8 invention patents, still protect the core design — but how far we can ship, how fast we can respond, and how deep the after-sales support now runs.

If you are a distributor, integrator, or end user comparing suppliers of carton erecting machines, this update tells you what the expanded network actually means for delivery time, spare parts, and FAT process.

What the Expanded Distribution Changes in Practice

Three things improve immediately:

• 45-day custom delivery is now a standard lane for beverage, food, and e-commerce lines, not an exception. Standard models leave the factory faster.
• Russia and CIS customers get a dedicated logistics and customs clearance channel, which cuts the paperwork and border delays that used to eat into project schedules.
• Sales engineers reply within 24 working hours, and remote video FAT plus remote diagnostics are included with every machine, not sold as a premium.

None of this changes the hardware philosophy: CE and EAC certified machines, low carton jamming rate, 12-month warranty, and FAT acceptance tested with your own box samples before shipment.

Core Machine Parameters We Ship Worldwide

Every export unit is built around the same tested platform. The parameter band below applies across the Single-Piece and Double-Head series.

That same board range is why these machines run on beverage canning lines, frozen food plants, and heavy freight operations without re-engineering.

Service and Payment Terms for Overseas Buyers

Two points matter most to importers:

• FAT acceptance before shipment: we run your actual box samples on our line, broadcast the test by video, and only then schedule loading. You sign off on the machine you actually get.
• Flexible payment: 50% advance deposit + 40% after FAT acceptance + 10% warranty balance. L/C is available for bulk orders.

Spare parts for suction cups, seal heads, and PLC modules are stocked in the distribution hubs we have added this quarter, so a replacement kit reaches most EU and CIS customers within days, not weeks.

Where to Start

For a direct comparison of the two most requested platforms, look at the Single-Piece Case Erector for medium-volume plants, or the Three-Piece Case Erector if you ship heavy corrugated master cartons. Both ship under the same 45-day lane and FAT terms.

Request a quote through our contact page — we reply within 24 working hours. Email [email protected] or message us on WhatsApp at +86 13681839278 with your box sample dimensions and target CPM, and we will send a parameter proposal with the custom delivery schedule attached.